Pricing
Pricing that scales with you
Start on our shared instance, move to a dedicated and fully branded environment, or run VapusData entirely inside your own infrastructure. Each tier adds deeper isolation, more customization and more hands-on engineering from our team, and nothing you configure is thrown away when you move up.
Shared Instance
Get started fast on our managed multi-tenant environment
For teams evaluating VapusData and running their first governed data and AI workflows.
Custom pricing - scoped to your deployment.
- Managed multi-tenant cloud, live in days
- Multiple tenants in a multi-level hierarchy
- No API call limits
- Platform-managed AI models, or bring your own API keys
- Pre-built pipeline, agent and dashboard templates
- Configure workflows and agents yourself, no code
- Guided onboarding and business-hours support
Dedicated Instance
A fully isolated, white-labelled VapusData environment
For enterprises and partners deploying VapusData under their own brand on dedicated infrastructure.
Custom pricing - scoped to your deployment.
- Everything in Shared Instance
- Single-tenant instance with isolated compute, storage and network
- Custom branding and white-label UI
- Custom workflows, agents and connectors built by our team
- Part-time forward deployed engineer for rollout and tuning
- Named customer success manager
- Advanced observability and performance insights
- 24/7 priority support with defined SLAs
Bring Your Own Infrastructure
Deploy in your own cloud or on-premise, including air-gapped
For regulated industries running VapusData inside their own infrastructure with strict compliance needs.
Custom pricing - scoped to your deployment.
- Everything in Dedicated Instance
- Deploy in your own cloud, on-premise or fully air-gapped
- Run your own LLMs, including self-hosted models inside your network
- Data never leaves your environment
- Custom security policies, wired into your IdP, SIEM and monitoring
- Dedicated forward deployed engineering team, embedded with yours
- Source-level extensions and private connectors for in-house systems
- You control upgrades; HA and DR designed for your infrastructure
- Dedicated technical support with named engineers and on-call escalation
Compare
What each tier includes
Every tier inherits everything to its left. Follow a row to see where a capability first appears.
Shared Instance
Platform
- No API call limits
- Pre-built pipeline, agent and dashboard templates
- Dashboards and reporting
Customization and services
- Customization
- Onboarding
- Team training
Infrastructure and isolation
- Tenancy
- Multi-level tenant hierarchy
- Hosting
- Upgrades
- High availability and disaster recovery
Security and governance
- Role-based access control
- Single sign-on
- GDPR-compliant platform
Observability
- Usage and run monitoring
Support
- Support hours
- Response times
- Escalation
Dedicated Instance
Platform
- No API call limits
- Pre-built pipeline, agent and dashboard templates
- Dashboards and reporting
- Bring your own models
Customization and services
- Customization
- Forward deployed engineers
- Onboarding
- Named customer success manager
- Team training
- Custom branding and white-label UI
Infrastructure and isolation
- Tenancy
- Multi-level tenant hierarchy
- Hosting
- Upgrades
- High availability and disaster recovery
Security and governance
- Role-based access control
- Single sign-on
- Custom security policies
- GDPR-compliant platform
- Logs into your SIEM and monitoring tools
- Security and architecture review
Observability
- Usage and run monitoring
- Detailed performance insights
Support
- Support hours
- Response times
- Escalation
Bring Your Own Infrastructure
Platform
- No API call limits
- Pre-built pipeline, agent and dashboard templates
- Dashboards and reporting
- Bring your own models
Customization and services
- Customization
- Forward deployed engineers
- Onboarding
- Named customer success manager
- Team training
- Custom branding and white-label UI
Infrastructure and isolation
- Tenancy
- Multi-level tenant hierarchy
- Operating System Subscription
- Hosting
- Upgrades
- High availability and disaster recovery
Security and governance
- Role-based access control
- Single sign-on
- Custom security policies
- GDPR-compliant platform
- Logs into your SIEM and monitoring tools
- Security and architecture review
Observability
- Usage and run monitoring
- Detailed performance insights
Support
- Support hours
- Response times
- Named support engineers
- Escalation
FAQ
Questions about pricing
Why aren't prices listed?
Because the right figure depends on your data volume, where you deploy and how much engineering support you need. Rather than post a number that rarely fits, we scope pricing on a short call once we understand your workload.
Can we start small and move up later?
Yes. Most customers start on the Shared Instance, move to a Dedicated Instance when they need isolation or their own brand, and to Bring Your Own Infrastructure when the platform has to run inside their environment. Everything you configure carries over.
What is a forward deployed engineer?
A VapusData engineer who works alongside your team to connect your systems, build custom workflows and agents, and tune them on your real data. Dedicated Instance includes part-time forward deployed engineering; Bring Your Own Infrastructure includes a dedicated team.
How much can we customize?
On the Shared Instance you configure templates, workflows and agents yourself. On a Dedicated Instance our team builds custom workflows, agents and connectors for you. With Bring Your Own Infrastructure we also build source-level extensions and private connectors for your in-house systems.
Can we run VapusData in our own cloud or on-premise?
Yes, with Bring Your Own Infrastructure. VapusData runs entirely inside your cloud or data centre, including fully air-gapped environments, with your own LLMs and your own security policies.
What support is included?
The Shared Instance includes guided onboarding and business-hours support. Dedicated Instance adds 24/7 priority support with defined SLAs and a named customer success manager. Bring Your Own Infrastructure adds named support engineers, custom SLAs and on-call escalation.
Can we deploy VapusData under our own brand?
Yes. Dedicated Instance and Bring Your Own Infrastructure both include custom branding and a white-label UI, for secure, partner-led deployments.
See it against your own data
We will run a scoped pilot on a real workload and show you the results before you commit to a tier.