- Can we run VapusData fully air-gapped?
- Yes. The on-premise mode supports networks with no route to the internet. Images, Helm charts and model artifacts arrive as a signed offline bundle that you import into your own registry, and vapusctl installs from there. No component requires an outbound call to run.
- Where does our data live in each mode?
- Shared and dedicated: on VapusData infrastructure, in the region you select. Your cloud: in your own account, region and VPC. On-premise: on your hardware. The mode you choose sets the answer; there is no hidden copy in another tier.
- What leaves our network?
- In shared and dedicated, your workloads and results cross the boundary because we operate the plane. In your cloud, only control-plane management traffic — licensing, version metadata and health — crosses, and it can be routed through your egress proxy. On-premise and air-gapped, nothing crosses; the link is not there to cross.
- Who holds the encryption keys?
- In dedicated and customer-cloud deployments you can bring your own KMS key, so data at rest is encrypted under a key you can rotate or revoke. On-premise, the key material never leaves your key manager at all. In the shared instance the keys are managed by VapusData.
- How are upgrades delivered in a disconnected environment?
- As a versioned, signed bundle containing images, charts and model artifacts. You verify the signature, promote it through your own registry, and vapusctl runs its preflight checks before applying. The rollback path is the previous bundle, which stays in your registry.
- What happens to our data if we leave?
- Data products, metadata and audit history are exportable in open formats while your agreement is live, and the export is a documented command rather than a support request. In self-operated modes the data is already yours — it never sat with us. Deletion timelines for managed modes are set in the agreement and in the privacy policy.
- Do the features differ between deployment modes?
- No. The same release runs in every mode. What changes is who operates the plane, where it runs and which external model providers are reachable — an air-gapped install uses the models you host inside the boundary.
- Which connectors are available?
- Connector coverage is listed on the integrations page, which is the single source of truth for what the platform talks to. The list is identical in every deployment mode, subject to the target being reachable from where you run.